Shipping policy

Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays)

Once your order has shipped, you will receive a confirmation email with tracking information (where available) 

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or delivery issues causes by incorrect or incomplete addresses.


Shipping Rates
We currently offer free Canada-wide shipping on all orders. No additional shipping fees will be charged at checkout.


Estimated Delivery Time
Estimated delivery times within Canada are typically 7-14 business days after shipment. 

Please note:
• Delivery times are estimates and are not guaranteed.
• Delays may occur due to carrier issues, weather, or high shipping volume.
• We are not responsible for delays once the order has been transferred to the shipping carrier.


Lost or Delayed Packages
If your package appears delayed beyond the estimated timeframe, please contact us at: hello@thereturningco.ca

We will assist you in tracking your shipment.


Questions
If you have any questions about your order, please contact us at: 
hello@thereturningco.ca